Business

Easyforsure was founded by two expats that lived majority of their lives abroad and faced similar challenges. The main challenge was to maintain their lifestyle despite being abroad. To ensure that other expats can maintain their lifestyle, the platform Easyforsure was created. The way in which Easyforsure is designed is to ensure that other expats can maintain their lifestyle with a few clicks and less stress.

On the other hand, Easyforsure allows vendors to increase their online presence in the marketplace through the different means of social media channels associated with Easyforsure. Currently, Easyforsure services is being associated with industries in the beauty sector, fitness centers, restaurants and professional services. For information, if you are a business owner in these industries, feel free to contact us at sales@easyforsure.com.

Customer

How do I know my booking is confirmed?
If you paid online, you will receive an email confirming your payment, you will receive another email once the vendor has confirmed your booking. We will let you know if the vendor is not available at the scheduled time and we will set another time and date for you.

If you chose the option, pay at venue, you will receive an email to confirm your reservation, the moment your reservation/booking has been confirmed by the vendor you can go to the venue at the scheduled date and time.

How do I change/cancel my booking?
At the moment, it is not possible to change your booking. However, you can however cancel the booking and book again. You can cancel a recent reservation or booking at least 24 hours before the scheduled date and time by logging into your account and going to "My Bookings" page and press "Cancel". You will receive an email confirming your cancellation.

If you paid online, we will refund your booking within 5 working days using the same payment method you used. It might take some time for the money to be transferred to your account, depending on the payment method.

My online payment failed, what now?
Make sure you have sufficient funds on your bank account, and try again. If it still does not work contact us! You can reach us through sales@easyforsure.com.

Do I need to create an account to make a reservation or a booking?
Yes, we only allow registered users to make a booking/reservation.

Do you charge a fee for online payment?
No, do not worry, Easyforsure will not charge a fee if you choose the online payment option.

Is it safe to pay online at Easyforsure.com?
Yes, it is safe, we use an encrypted environment for all online payments, this will be visible by the SSL lock shown in the top left side of your browser.

How do I redeem a digital voucher or discount code?
You can redeem a digital voucher or discount code at check-out.

My discount code is not working, why?
If you are having trouble with your code, check the validation date and be sure that you are using the correct code.

What happens to my online payment if I cancel my booking?
You will receive the full payment back within 5 Working days.

Can I pay in cash?
Yes, you can pay with cash at the vendor (if the vendor accepts cash payments).

Do I pay tax on Easyforsure?
Yes, all the prices on Easyforsure include VAT. .